Interview - Erik Olofsson

I conducted the interview on a weekday, the weather was cloudy and it had just stopped raining. The group questioned consisted of a woman and two toddlers. They were all fluent in swedish and had previous experience using stockholm's public transportation.

Question: How often do you travel on this line?

Answer: A couple of times a year.

Question: Where are you from?

Answer: I’m from Söderort (an area to the south of the central part of Stockholm).

Question: What is the purpose of your visit?

Answer: We’re visiting the aquarium  

Question: Age interval? 0-25, 25-50, 50+

Answer: The woman was of age 25-50, and the kids were well under 25.

Question: Why did you choose this boat?

Answer: I choose this over buss because of possible delays and also because I prefer the experience over other ways of transportation.

Question: How did you get a ticket?

Answer: I used my SL-card which I charge using the vending machines.

Question: How has the travelling experience been so far?

Answer: It’s been satisfactory.

Question: Were there any surprises?

Answer: I had problem getting children through the automated gates in the subway (she had been traveling by subway before switching to the ferry).

Question: Did you find sufficient information about the route of the boat?

Answer: Yes, using the internet I can find the information I need when traveling in stockholm.

Question: Would you use a smartphone application that guides you towards your destination?

Answer: Yes I would.

Question: Would an audio guide in the app be of use to you?

Answer: No, not really.