Today, we discussed our assignment in relation to the chapters we read for this seminar. Our main discussions were around the unknowns - the product or service itself, as well as how to handle the interview objects. Here's our plan:
* Pilot study spread out over time:
- We need to see if there are any relevant variations over time. For instance, our target group may be more active close to the end of the week. We want to spread out our observations over a few days, with an initial loose check - every group member must have visited the location at least once before March 11th, and report the results on the blog. We will discuss our findings and observations, and perform the main interview session in full group on March 18th.
- We want to factor in how much we influence people by our methods (group size, question wording, disturbing the experience). Therefore, we'll try out the base questions we have on our pilot studies before making sure we all ask exactly the same questions.
These are the base questions we will start with:
* How often do you travel on this line?
* Where do you live?
* What is the purpose of your visit?
* Age interval? 0-25, 25-50, 50+
* How did you get a ticket?
* How did you find out about the journey
* Why did you choose this boat?
* What whas your experience like?
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